Professional Profile

Cybersecurity & Technology Executive | Relationship-Centric | Cloud Transformation & Thought Leader

Dynamic technology and security executive with a proven ability to align organizational and IT strategy with business objectives, delivering cloud, cybersecurity, and infrastructure transformations that drive revenue growth, security resilience, and operational efficiency. Adept at leading high-performing teams, optimizing operations, and implementing scalable, secure solutions. A servant leader who fosters trust, collaboration, and inclusion while mentoring future technology leaders. Passionate about leveraging AI, cloud, and emerging technologies to solve complex business challenges and ensure sustainable enterprise success. A thought leader recognized for executive influence, strategic problem-solving, and innovation, shaping industry conversations on security, cloud, and AI-driven transformation while driving tangible business outcomes.

Professional Experience

Amazon Web Services – Seattle, WA – April 2020 – Present
Global cloud service provider offering 200+ services, including security, compute, storage, database, and networking.

WW Tech Leader, AWS Global Partner Security Initiative: Amazon Bar Raiser, leading AWS security innovation with Global System Integrators (GSI) and Independent Software Vendors (ISV) including Accenture, CrowdStrike, Deloitte, Eviden, IBM, Kyndryl, Lacework, MontyCloud, Orca, Palo Alto, PwC, Wipro, and Wiz through co-development, joint go-to-market (GTM) strategies, enhancing cyber resilience and risk mitigation for customers. Aligning AWS security services with partner capabilities to simplify complexity, accelerate cloud transformation for Small, Medium, Enterprise, and Top 2k customers, while strengthening AWS’s security portfolio.

Trusted CxO advisor: Engage with CxOs and enterprise leaders, identifying and developing digital transformation and modernization opportunities that maximize business value and leverage the full potential of AWS.
Co-Innovation & Next-Gen Security Solutions: Leading development of next-generation security solutions in partnership with GSIs and ISVs, leveraging Generative AI, automation, and analytics. Solutions include AI + Analytics, Incident Response, MXDR, MSSP, helping customers adopt and manage security in the cloud while automating complex security operations.
Lead risk and issue management, guiding teams to achieve customer-defined business outcomes by proactively addressing challenges and driving resolution of key risks, decisions, and action items.
Cybersecurity Speaker and Thought Leader: Increasing migrations, service consumption, and partner-driven security engagements by 40% through executive engagements, roundtables, executive panels and forums, industry events, and joint marketing focused on Culture of Innovation and Culture of Security.
Relationship Building: Foster strong relationships with cross-functional teams, executive sponsors, and key stakeholders, ensuring alignment and collaboration throughout customer cloud transformation initiatives.
Strategic Partner GTM & Revenue Growth: Leading joint sales and GTM efforts with GSIs, influencing over $100M in AWS security service revenue, while driving team alignment on customer-centric security strategies.
Security Center of Excellence & Risk Reduction: Established a Security Center of Excellence, launching security health metrics, driving proactive risk management, and improving customer cloud security by 45% across 800+ customers.
GPSI Expansion & Cybersecurity Ecosystem Growth: Expanded GPSI beyond GSIs, onboarding 10+ ISVs and Telcos, broadening AWS’s security ecosystem.
AWS Partner Network (APN) Expansion: Increased partner engagement through AWS partner collaboration and integration of emerging ISVs and GSIs by creating GTM campaigns targeting customers demonstrating poor cloud security posture.

C&S Wholesale Grocers – Keene,NH – Feb 2019 – Apr 2020
Largest privately held wholesale grocery supply company in the US.

Senior Director, Technology Operations, Security & Service Delivery: Led a 125-member team overseeing enterprise technology operations, IT service management, security, and infrastructure, ensuring world-class IT support for corporate IT and customer-facing services. Drove disruptive transformations, cost savings, security enhancements, and high-performance service delivery. Responsible for $20M IT annual budget.

Network Infrastructure Optimization: Implemented SD-WAN, improving SLA response times by 55% and cutting $2M in annual telco expenses.
Unified Communications Transformation: Consolidated 11 disparate voice platforms to RingCentral, reducing costs by $1.2M and improving CSAT from 2.3 to 4.7.
Service Delivery Optimization: Improved first-call resolution rates by 25%, increasing SME resource effectiveness by 60% and improving overall customer experience.
Business Value IT Infrastructure: Developed and implemented a business-aligned IT infrastructure strategy & roadmap, ensuring seamless integration with C&S’s broader business objectives.
Automation & Deployment Acceleration: Reduced site deployment times by 60% through automation and process optimization.
RPA-Enabled Efficiency Gains: Implemented RPA automation, eliminating a 5 hour manual processes to 1 hour and reallocating resources to strategic initiatives.
End User Support: Optimized service delivery across end-user, desktop, and warehouse technical services, improving IT responsiveness and efficiency.

Cotiviti – Wilton, CT – Oct 2010 – Feb 2019
Healthcare technology and revenue recovery analytics company leveraging clinical and financial datasets to deliver insights to healthcare insurance companies.

Director of IT, Security & Technology Operations: Led a 50-member global team, managing 4 data centers, 25 remove offices, 2,200 users, and cloud strategies (AWS & Azure). Oversaw IT strategies for IPO readiness and directed a $10M+ annual budget.

IT Cost Reduction & Modernization: Cut costs by 25% annually through modern technology adoption and resource consolidation.
Enterprise Security & Infrastructure Strategy: Architected and implemented enterprise-wide security and infrastructure solutions aligned with regulatory compliance (ISO-27002, SOC2, HIPAA, HITRUST).
M&A Technology Integration: Led IT strategy across three M&As, ensuring seamless technology integration, risk mitigation, and compliance.
Operational Efficiency & Knowledge Management: Increased offshore support efficiency by 60% by implementing a Knowledge Management Domain as a Service, enhancing self-service capabilities and reducing dependency on SMEs.
Security & Compliance Optimization: Improved security by 25% through annual proactive internal risk assessments and policy checks and reviews.

Arcadian SmartGrid Networks – Valhalla, NY – September 2006 – Oct 2010
Provider of wireless broadband communication systems for energy, utility, oil and gas industries leveraging SmartGrid technologies.

Manager of Information Technology: Led IT department inclusive of 10 architects, engineers, field teams, and network operations center teams managing all technology, including internal IT infrastructure and project delivery of required business solutions.

Created & Managed Mission-Critical IoT Network Operations Center (NOC): Developed a robust IoT NOC for energy sector clients, reducing service outages and downtime through advanced monitoring and responsive incident management.
ITIL Process Implementation & Operational Reliability: Established ITIL-based processes (Incident Management, Problem Management, Change Control), reducing mean time to resolution (MTTR) by 12% and improving service reliability across portfolio companies.
Disaster Recovery & Business Continuity Planning: Created and deployed comprehensive DRP and BCP strategies, enhancing organizational resilience and minimizing disruption impact across the venture group’s investments.

PCNeT Sources – Technology Enablement Consultant – 1998 – 2006
Supported approximately 200+ customers as an external IT support group for their organization. Installed, monitored, and maintained servers, network equipment, switches, and storage devices required for business services. Vulnerability and threat management for customer’s systems and network, which included coordinating changes, upgrades and patches as necessary. Through discussion and understanding the customer’s needs; performed recommendation of services, hardware, software or 3 party solutions to achieve their business goals. Developed and responded to RFP and RFQs for new potential customers and vendors. Acted as vendor partner, procuring hardware and software solutions for clients as necessary.

Publications, Speaking, and Thought Leadership

Threat Simulation Immersive Experience
Securing Industrial Systems against Advanced Cyber Threats
Rapid Recovery and Resilience: Are You Prepared?
Ensuring Cloud Security and Compliance: Best Practices for Security Leaders
Cloud Security – Challenges, Strategies and Solutions: Video | eBook
YKK Americas Group 2024 Cybersecurity Conference: Cloud’s Shared Responsibility Model
The Register: Tackling financial compliance with AI
Packet Pushers: Tech Bytes: Improving QoE With Silver Peak SD-WAN
2020 WAN Summit: SD-WAN ‘helping enterprises provide remote working’ in coronavirus crisis
2019 WAN Summit: Postcards from the Edge—Solutions for Remote Sites, Uncompetitive Markets, M&A, and other Network Headaches
Network World: C&S Takes Stock in Unity EdgeConnect SD-WAN Edge Platform

Core Competencies, Expertise and Skills

Education and Certifications

Bachelor of Science, IT Management | Western Governors University, Salt Lake City, UT

Associate of Science, Computer Science | Monroe College, Bronx, NY

Certifications: AWS Certified Security Specialist | AWS Certified Solutions Architect | AWS Certified Cloud Practitioner | ITIL v3 | ITIL Operational Support and Analysis